Our legal Department assists full members on a wide variety of employment-related matters, whether this be discipline or grievance, proceedings in the Employment Tribunal, seeking recognition (either voluntary or through a statutory application to the Central Arbitration Committee), and advising on contractual issues. We have a strong and favourable track record in achieving the best outcomes possible for our members. We pride ourselves on early intervention when a pilot has an employment issue, as this can often prevent the matter escalating unnecessarily, and protects the employer/employee relationship on an ongoing basis.
Our offices are based in West Sussex, and we are happy to meet with pilots here, or travel to wherever a pilot is based. Our representatives spend much of their time travelling round the UK to meet with members, and to attend meetings as their trade union representative. We also endeavour to be contactable 24/7 with our 24-hour helpline.
Our office staff are friendly and approachable, and should you have any query relating to your membership, staff will be happy to assist in addressing this promptly. The best feedback we get from our members is that when they call our offices they are able to speak to someone who can help, and it is the level of professional, friendly and efficient service that we feel sets us apart from other organisations.
If you are already a member and would like to discuss the services we provide, or are considering becoming a member, please do contact our offices, either by telephone or email, and we will be happy to help.